No more problems with organization, parking, or long waits !
Hello Shuttle offers the most convenient solution for your travel needs and takes charge of all your logistics.
Quality at a low price
Hello Shuttle offers personalized service with a chauffeur to help you have a stress-free ride.
Our shuttles are outfitted with all the comforts (Wi-Fi, phone chargers, bottled water, tablet PC, etc.) for passengers' well-being.
Hop on board, and your trip between Marseille and its airport will be easier than ever!
Your trip from 20€, 24 hours a day, 7 days a week.
The interactive smart-shuttle.
For even more comfort, an SMS text will let you know of its imminent arrival!
Personalized service based on your needs
We offer a “Door-to-door” service to pick you up in front of your home, at your workplace or anywhere in Marseille.
A valuable Premium service, allowing you to make your shuttle private for up to 8 people.
How to book?
A few clicks and you’re done – 5 steps to book your shuttle online
- Select your trip’s direction: to and from the airport
- Enter your flight information
- Choose your time and give information about pick-up location
- Make your payment online with a secure system
- Your trip begins with us!
CAUTION: make your reservation at least 24 hours before your pick-up time. All requests are subject to availability.
Departing from the airport
Once you’ve claimed your luggage, go to Hall 3/4 (cruise parking), and your driver will be waiting for you at the entrance! Consider turning your cell phone on when you get off the plane, so our drivers can let you know where they are.
Departing from Marseille
With your bags packed, get ready to be picked up at the meeting location. Your shuttle will arrive! For smooth running service, please get ready at the beginning of the time slot and keep your cell phone on.
Automatic evaluation of your departure time
Our system calculates the ideal time to pick you up, keeping in mind the necessary time for travel including a safety net, based on your flight type – domestic or international.
For your information, the standard recommendations are as follows:
Long international flights: minimum check-in time 3 hours prior to departure.
European flights: minimum check-in time 2 hours prior to departure.
Domestic flights: minimum check-in time 90 minutes prior to departure.
Space for one carry-on and one checked bag is provided for each passenger. But if you want to check more than two bags or if you’re bringing large objects (such as surfboards or golf clubs), you can expect additional fees. (See the General Sales Terms)
Child car seats (Baby on Board!)
Hello Shuttle didn’t forget about family life and offers free seating suitable for your kids:
- Baby seat for children between 10 and 18 kg (22 – 40 lbs.)
- Booster seat for children up to 36 kg (80 lbs.)
- For babies less than 10 kg. (22 lbs.), be sure to provide the suitable seat and to let us know.
Feel free to use the "comment" space for any comments! That’s what it’s there for!
Pets are also welcome aboard, provided that they don’t pose a threat to other users and aren’t too large.
For everyone’s well-being, consider transporting them in a suitable animal carrier.
Minors under the age of 15 must be accompanied.
Our vehicles are not suitable for unaccompanied persons with reduced mobility.
Cancellations or Modifications
An order placed without the insurance option is non-refundable.
If you purchase insurance for 2€, you get:
Cancellation up to 24 hours before your departure time: complete refund of your order.
Cancellation less than 24 hours before your flight: 50% refund of your order.
If you are not present at the time of pick-up, the order will be due in full.
Payment is made online and is completely secure using your bank card (3D Secure system).
To save time during the trip, no cash or check payments will be accepted.
For more information on our rates, see Our Offers page.